QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

02 Feb 2024, 13:13

Discovery Bank _ CLOSURE of ACCOUNTS

Good day,

The complaint refers to the previous one.

Requested closure of accounts, I am not willing to pay the fees, due to dormancy of accounts.

Please get someone to assist with closure of accounts.

0
Replies (1)
Discovery Bank
Discovery Bank's reply05 Feb 2024, 13:29
Official
Hi Quinton 

We appreciate your feedback. 

An account closure was logged, but not completed successfully due to non receipt of outstanding funds. Our accounts stay active, with a dormacy lock is placed on funds going out due to security reasons. You are liable for the funds as the primary account holder. 

Would you like me to log an account closure for you? 

Best regards,
Mpho