PR
Parishma R

1 reviews | Active since Jun 2025

18 Jun 2025, 11:59

Discovery bank challenges

I'm writing in for a close friend of mine, he has been taken advantage of this bothers me, he has an incoming payment which has been pending and now released for the pass month and a half, he calls in almost everyday speaking to agents an managers that give him the same answer each time, "everything seems fine payment was released and you should receive payment by tomorrow" Prior to this event he had nothing but great things to say about the bank and also convinced me to open up an accountant with Discovery, I really would like to help him and help him understand what is going on with his funds he deserves to speak to someone that can be of assistance. Who can help him.

0
Replies (4)
Discovery Bank
Discovery Bank's reply18 Jun 2025, 12:03
Official
Hi Parishma.

Thank you for reaching out to us.

I apologize for the inconvenience and frustration caused by this.

Please ask your friend to reach out to us so that we can look into this.

Regards,
Jabulile
PR
Parishma R's update18 Jun 2025, 12:57
Reviewer Update
Hi Jabulile

Thank you for responding with some assistance, how would you like my friend to contact your department or team. Is there a number or a way he can contact or speak to you directly.
Discovery Bank
Discovery Bank's reply18 Jun 2025, 13:19
Official
Hi Parishma.

He can reach out to us on any of our social media platforms, or he can contact our bankers on the number ***.

Regards,
Jabulile
PR
Parishma R's update18 Jun 2025, 13:55
Reviewer Update
Hi Jabulile

My friend got to speak to someone and got the help he needed, I thank you for your time and assistance, much appreciated.