Discovery Bank Card - Impossible to arrange delivery

I have been trying to obtain my Discovery Bank Card for the last 2 weeks. The DSV delivery service keeps cancelling my delivery and the Discovery Bank agent Nancy Mahlo refuses to do any except confirm that they rescheduled my delivery. She also taken a minimum of 2 days to reply to my emails which feels very intentional seeing that the one morning she sent an email at 5h00 and I rep**** at 5h15.

The driver again promised to deliver first thing today and again at 8h02 I received and cancellation message and that they will reschedule.

Discovery doesn't come close to the next level service of Investec and will continue to be a mid Tier bank even though they seem very glamourous and high profile.