Discovery Bank Can't Find My Money

After a week of waiting to receive my money, a payment made to my foreign currency account in dollars is still not reflecting, it is impossible to get assistance. I've spoken to FIVE call centre consultants, 3 of which told me they're transferring me to the forex department and kept transfering me to new consultants... Later a manager confirmed there is no forex department...

It's vitually impossible to get any feedback and when I do get through I keep getting told the payments team is trying to locate the funds and it can take 11 days. This is completely unacceptable.

Going through Hello Peter I'm now seeing other reports of the same incident! I thought Standard Bank was bad but wow, I regret switching.