Discovery Bank cannot even close an account

Item: Discovery Bank
Rating: 1
Author: Matheus P

Trying to close my account because no one is able to generate a card to me. How can I have a bank but not a card?

I tried o close the account and the system is throwing an error.

Tried to call the support, but they were not able to close the account too, and they have no idea the reasons for that or how to fix it.

It is a real shame the support and the system used by Discovery Bank.

Helpful (0)

Replies (2)

Discovery Bank's replyOfficial

18 Jan 2021, 14:41

Hi Matheus
Thank you for bringing this to our attention. We will investigate your query, and get back to you shortly regarding your issue, please provide us with your personal details.

Regards
Sibongile

Discovery Bank's reply18 Jan 2021, 14:41

Official

Matheus P's updateReviewer Update

21 Jan 2021, 13:16

Hello Sibongile,

Thank you for your reply. I responded privately with my details and account number.

Please let me know if you need further information.

Thanks in advance for the support.
Matheus L Parolin

Matheus P's update21 Jan 2021, 13:16

Reviewer Update