1 reviews | Active since Nov 2015
DISCOVERY BANK ****
I have been calling this bank from 27th Feb to resolve and issue - 1 thing - just change my number on your system for OTP so I can access my app - which mind you in the past never needed an OPT - NOW - all my discovery products lists my new number except for the BANK!
Every single banker I spoke to had a different stroy with a thousand appologies and no resolution apart from I escalated - who did you escalate too? the fairies or imaginary people who solve imaginary problems?
I spend almost 10K per month on discovery with no service delivery? all my debit orders are bouncing all because I cant access the app to release funds I receive internationally? not I have have the risk of my car not being insured because dumbass is not paying themselves! I keep getting shifted from pillar to post - and at this point I feel like withdrawing all my products from here, even if I lose money in the short term I will have peace of mind that when it comes to resolution something is being done
I am sorry for the frustration and inconvenience caused.
I will have a look into your case and provide feedback.
Regards,
Yuvna
I am sorry for the frustration and inconvenience caused.
I will have a look into your case and provide feedback.
Regards,
Yuvna
