Discovery Bank - Beware their governance , customer service and systems are subpar

They call themselves premium bankers , this is a shame because it’s so far from what I experienced . Most banks have the basic service but my experience with Discovery has been far from it, imagine ******* transactions going off an account , no approval notifications and then when calling in the “premium banker “ says they can’t do anything phone back in 7 days to log a ticket , because the transaction is not in pending status - yet the money has been taken the best she can do is research the web and research the company that took the money *******ly. After asking is that it , she responds by stating or you can phone the ******* *****sters directly if you want to try … 🙄

Discovery we are living in a world that is agile fast and competitive with no basic governance lacking and system issues constantly you are not desired bank and most certainly don’t offer premium banking services .

Another issue with Discivery issue I have cancelled my car policy with your insure division - because again premiums go up with little to no notifications and very arrogant customer service !