Discovery bank bad services

About three weeks ago I requested a new bank card on my banking app, today I still haven't received my debit card.Discovery bank is using DSV courier service to deliver their packages.These DSV are lying to Discovery about the delivery and also claim that they can't get hold of me for delivery.Discovery Re trying to cover up for DSV couriers and also protecting them by apologizing on their behalf,no accountability.Discovery claimed that because I have trucaller I'd on my phone the drivers call are rejected when calling me...what a load of s...t.Now I must delete my trucaller ID so they can get hold of me...really. Discovery bank card delivery service sucks...keep on making excuses and cover up for DSV courier services...I just hope I'm the only one who experienced this bad services from Discovery bank...