WS
Wian S
1 reviews | Active since Mar 2018
23 Jul 2025, 07:49
Discovery Bank - BAD SERVICE
Discovery Bank - BAD SERVICE , will never use them again and advise people against them.
Account was paid in full and closed but not according to Discovery who continued to charge monthly fee's plus interest on my account and sent me a letter stating I need to pay R842.09 or additional fee's will again be added even though I haven't used this Bank or account in over a year!!!
They are bullies and also put debt collectors MBD on my case and they constantly phone and harass you at work , home and are really rude.
Thank you for nothing Discovery , will even get my friends and family to close their accounts.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
23 Jul 2025, 07:57Hi Wian
I am sorry for the frustration caused.
I will look into your query and provide feedback.
Regards,
Yuvna
I am sorry for the frustration caused.
I will look into your query and provide feedback.
Regards,
Yuvna
Discovery Bank's reply23 Jul 2025, 07:57
Official
Hi Wian
I am sorry for the frustration caused.
I will look into your query and provide feedback.
Regards,
Yuvna
I am sorry for the frustration caused.
I will look into your query and provide feedback.
Regards,
Yuvna
Discovery Bank's replyOfficial
24 Jul 2025, 09:34Hi Wian
I have looked into your query and I see that the Executive Case Manager from our Executive Office is assisting you regarding your case and has provided feedback.
Do not hesitate to reach out to them if you have any further questions or concerns.
We will proceed to close off your case on Hellopeter due to the above.
Have a good day further.
Regards,
Yuvna
I have looked into your query and I see that the Executive Case Manager from our Executive Office is assisting you regarding your case and has provided feedback.
Do not hesitate to reach out to them if you have any further questions or concerns.
We will proceed to close off your case on Hellopeter due to the above.
Have a good day further.
Regards,
Yuvna
Discovery Bank's reply24 Jul 2025, 09:34
Official
Hi Wian
I have looked into your query and I see that the Executive Case Manager from our Executive Office is assisting you regarding your case and has provided feedback.
Do not hesitate to reach out to them if you have any further questions or concerns.
We will proceed to close off your case on Hellopeter due to the above.
Have a good day further.
Regards,
Yuvna
I have looked into your query and I see that the Executive Case Manager from our Executive Office is assisting you regarding your case and has provided feedback.
Do not hesitate to reach out to them if you have any further questions or concerns.
We will proceed to close off your case on Hellopeter due to the above.
Have a good day further.
Regards,
Yuvna