1 reviews | Active since Oct 2017
Discovery bank are not as good as they say they are they assume way to much
I had a discovery credit card through FNB. i was told on the change over the credit account would be a like for like.
The amount outstanding on the credit card on changeover was 25960.71 on fnb i was paying back the minimum monthly amount. this was 1500( i am paying more than the minimum).
Discovery automatically assumed when the account was changed over to them that my debit order would be the full amount with no warning for me at all accept an sms.
I did call and asked them about this and was told i would receive the papaer work to change this today.
The person helping became short and very unhelpful.
I am sorry i moved this away from FNB should have just gotten an fnb credit card.
This is disgusting i dont even earn that much a month. really!!!!!!!!
I hope the conversations are recorded becaus i am not paying for a bounced debit order.
2. i have a document statement that actually has on it minimum monthly payment due 1600 if the entire credit limit is used
3. i tried to upload the document and cannot find where to upload it.
4. i received 2 missed calls yesterday from private number and 2 today i dont answer private numbers as i was harassed by someone with a private number, call me from a number that at least shows on the caller id and i will answer.
5. please give me an e mail address so that i can send you what i received and what i sent to your service centre (Still have not received a repsonse that was 3 days ago).
6. i do not see an agreement number on the one and only doc i received
2. i have a document statement that actually has on it minimum monthly payment due 1600 if the entire credit limit is used
3. i tried to upload the document and cannot find where to upload it.
4. i received 2 missed calls yesterday from private number and 2 today i dont answer private numbers as i was harassed by someone with a private number, call me from a number that at least shows on the caller id and i will answer.
5. please give me an e mail address so that i can send you what i received and what i sent to your service centre (Still have not received a repsonse that was 3 days ago).
6. i do not see an agreement number on the one and only doc i received