PO
Philip O
1 reviews | Active since Jun 2013
03 Sept 2024, 15:21
Discovery bank appauling service
Absolutely ridiculous, to think that you missed your ct card payment by one day of 800 rand and they block your credit facility.... definitely will be closing my account down with them. Not worth the hassle to be a top tier bank client and then having to find out your facility was blocked without warning because your 800 payment was late :D discovery bank just lost a client.
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Discovery Bank's replyOfficial
03 Sept 2024, 15:56Hi Philip
Thanks for bringing this to our attention.
The credit card account has a monthly payment due date for which the minimum amount is required. If the minimum amount is not received on the payment due date, the account will be restricted at midnight until payment is received.
We apologise for any inconvenience caused.
Kind regards,
Nosisa
Thanks for bringing this to our attention.
The credit card account has a monthly payment due date for which the minimum amount is required. If the minimum amount is not received on the payment due date, the account will be restricted at midnight until payment is received.
We apologise for any inconvenience caused.
Kind regards,
Nosisa
Discovery Bank's reply03 Sept 2024, 15:56
Official
Hi Philip
Thanks for bringing this to our attention.
The credit card account has a monthly payment due date for which the minimum amount is required. If the minimum amount is not received on the payment due date, the account will be restricted at midnight until payment is received.
We apologise for any inconvenience caused.
Kind regards,
Nosisa
Thanks for bringing this to our attention.
The credit card account has a monthly payment due date for which the minimum amount is required. If the minimum amount is not received on the payment due date, the account will be restricted at midnight until payment is received.
We apologise for any inconvenience caused.
Kind regards,
Nosisa