DISCOVERY BANK: Appalling service and Disregard for customers

Let me start by telling everyone to BEWARE! Discovery Bank has no customer service whatsoever and I'm starting to believe there is some kind of **** going on that we the clients do not know about yet. Since July my husband's bank account has been blocked for no apparent reason and somehow when you are "lucky" enough to speak to a "consultant" the malfunction and service failures will be blamed on your "network. They don't respond to your complaints and nobody ever calls you back. Now MY ACCOUNT is blocked, THE APP DOES NOT WORK. How is it possible that money can be received in the account and yet THE ACCOUNT HOLDER CANNOT ACCESS THE APP AND TRACK THEIR MONEY? ABSOLUTELY NO ONE AT DISCOVERY BANK CAN GIVE YOU A REASON WHY YOUR ACCOUNT IS BLOCKED. MOR DO THEY CARE THAT YOU HAVE THE RIGHT TO TRACK YOUR MONEY. HOW DO YOU AS A FULL DISCOVERY NOT EVEN BOTHER TO ANSWER CALLS OR EVEN RESPOND TO YOUR CLIENTS AFTER THE ISSUES STARTED ON YOUR SIDE? I used to be a heavy discovery fan. I had almost all their products, I've left their medical aid, stopped investing them and now the last step is to STOP BANKING WITH THEM. IF YOU WERE CONSIDERING DISCOVERY, DON'T DO IT. The service delivery has become so appalling, it's sad that after all our support this is what Discovery has become. IT IS CLEAR THAT THEY DO NOT VALUE THEIR CUSTOMERS.