TS
Trish S

1 reviews | Active since Feb 2011

15 Jun 2022, 16:19

Discovery Bank - Appalling Service

I have no idea what is happening at Discovery Bank this afternoon but I can tell you their service is appalling. There seems to be a problem with my credit card account but try getting hold of an agent. I have been trying all afternoon but have been sitting on the phone listening to the most awful music. No other way to contact them. What a disgrace. Is this really how they treat their customers?

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Replies (1)
Discovery Bank
Discovery Bank's reply15 Jun 2022, 16:27
Official
Hi, Trish

We are so sorry to hear about this 😰 We are aware of this known issue and, our team is working on a resolution promptly, we will provide feedback as soon as we have it. We apologize for the inconvenience caused. 

Regards,
Lebohang