RS
Robert S

1 reviews | Active since Jul 2024

01 Jul 2024, 19:37

Discovery Bank App very slow and cumbersome

Two-stage verification is all very well, but it should not take 1 minute and 21 seconds to open the mobile app that is part of the process.

I also bank with Capitec and Nedbank, and neither of their apps takes more than 30 seconds to load.

(Note: Discovery, DON'T tell me it may be a network problem. I have this problem every time I try to open your app!)

0
Replies (3)
Discovery Bank
Discovery Bank's reply01 Jul 2024, 19:49
Official
Hi Robert

Thank you for your feedback.

I will raise this with the apps team, and I do apologize for the inconvenience caused.


Regards,
Tsholofelo
RS
Robert S's update01 Jul 2024, 20:15
Reviewer Update
Thank you for your prompt response.
Discovery Bank
Discovery Bank's reply10 Jul 2024, 10:42
Official
You're most welcome.


Regards
Tsholofelo