RS
Robert S
1 reviews | Active since Jul 2024
01 Jul 2024, 19:37
Discovery Bank App very slow and cumbersome
Two-stage verification is all very well, but it should not take 1 minute and 21 seconds to open the mobile app that is part of the process.
I also bank with Capitec and Nedbank, and neither of their apps takes more than 30 seconds to load.
(Note: Discovery, DON'T tell me it may be a network problem. I have this problem every time I try to open your app!)
Helpful (0)
Replies (3)0
Replies (3)Discovery Bank's replyOfficial
01 Jul 2024, 19:49Hi Robert
Thank you for your feedback.
I will raise this with the apps team, and I do apologize for the inconvenience caused.
Regards,
Tsholofelo
Thank you for your feedback.
I will raise this with the apps team, and I do apologize for the inconvenience caused.
Regards,
Tsholofelo
Discovery Bank's reply01 Jul 2024, 19:49
Official
Hi Robert
Thank you for your feedback.
I will raise this with the apps team, and I do apologize for the inconvenience caused.
Regards,
Tsholofelo
Thank you for your feedback.
I will raise this with the apps team, and I do apologize for the inconvenience caused.
Regards,
Tsholofelo
RS
Robert S's updateReviewer Update
01 Jul 2024, 20:15Thank you for your prompt response.
RS
Robert S's update01 Jul 2024, 20:15
Reviewer Update
Thank you for your prompt response.
Discovery Bank's replyOfficial
10 Jul 2024, 10:42You're most welcome.
Regards
Tsholofelo
Regards
Tsholofelo
Discovery Bank's reply10 Jul 2024, 10:42
Official
You're most welcome.
Regards
Tsholofelo
Regards
Tsholofelo
