GF
G. F.
1 reviews | Active since Jan 2014
26 Apr 2024, 17:10
Discovery Bank app terrible
Discovery Bank app: You will spend your life logging in and re-logging in to the app, taking hundreds of selfies for authentication, getting stuck, not being able to do transactions. You can't even access your accounts on a PC without having to ALSO login to your phone. Avoid
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Discovery Bank's replyOfficial
29 Apr 2024, 08:53Hi there
Thanks for reaching out to us.
As a digital bank our first priority is your safety, that's why you are requested to take selfies to authenticate your transactions.
This is feature is built into secondary apps in particular. If you are using your primary device and are still prompted to take a selfie for authenticating transactions, please delete the app, redownload it, and when asked if you would like to make the device your primary device, please select yes.
Regards
Girshwin
Thanks for reaching out to us.
As a digital bank our first priority is your safety, that's why you are requested to take selfies to authenticate your transactions.
This is feature is built into secondary apps in particular. If you are using your primary device and are still prompted to take a selfie for authenticating transactions, please delete the app, redownload it, and when asked if you would like to make the device your primary device, please select yes.
Regards
Girshwin
Discovery Bank's reply29 Apr 2024, 08:53
Official
Hi there
Thanks for reaching out to us.
As a digital bank our first priority is your safety, that's why you are requested to take selfies to authenticate your transactions.
This is feature is built into secondary apps in particular. If you are using your primary device and are still prompted to take a selfie for authenticating transactions, please delete the app, redownload it, and when asked if you would like to make the device your primary device, please select yes.
Regards
Girshwin
Thanks for reaching out to us.
As a digital bank our first priority is your safety, that's why you are requested to take selfies to authenticate your transactions.
This is feature is built into secondary apps in particular. If you are using your primary device and are still prompted to take a selfie for authenticating transactions, please delete the app, redownload it, and when asked if you would like to make the device your primary device, please select yes.
Regards
Girshwin