LS
Lwandiso S
1 reviews | Active since May 2025
28 May 2025, 13:45
Discovery Bank app issues
You have officially lost a customer. What happened today was unacceptable. The lack of communication? Pathetic!!
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Discovery Bank's replyOfficial
28 May 2025, 13:51Hi Lwandiso,
We completely understand your frustration and sincerely apologize for the lack of communication. You're absolutely right — timely updates are important, and we should have kept you better informed.
Your feedback is valid and has been shared with our team to help us improve how we communicate during service interruptions.
Kind Regards,
Onthatile
We completely understand your frustration and sincerely apologize for the lack of communication. You're absolutely right — timely updates are important, and we should have kept you better informed.
Your feedback is valid and has been shared with our team to help us improve how we communicate during service interruptions.
Kind Regards,
Onthatile
Discovery Bank's reply28 May 2025, 13:51
Official
Hi Lwandiso,
We completely understand your frustration and sincerely apologize for the lack of communication. You're absolutely right — timely updates are important, and we should have kept you better informed.
Your feedback is valid and has been shared with our team to help us improve how we communicate during service interruptions.
Kind Regards,
Onthatile
We completely understand your frustration and sincerely apologize for the lack of communication. You're absolutely right — timely updates are important, and we should have kept you better informed.
Your feedback is valid and has been shared with our team to help us improve how we communicate during service interruptions.
Kind Regards,
Onthatile