Discovery Bank APP error resulted in me paying beneficiary twice. Bank refuses to help reverse their **** upp

Dear Discovery , honestly you are worse than Standard Bank and I wish I had never switched over.

Today I went to pay a beneficiary at at the end of the transaction it said "We are unable to process this at this time" and there was a try again button.

I pushed the try again button and the transaction went through. However when I look on my statement the payment has gone through twice. I phoned in to the call center and they agent told me there is nothing they can do I must contact the beneficiary and ask for the money to be paid back?

How is this fair. Your ****py app told me the transaction had failed and asked me to try again . This was not an accident , it was YOUR APP THAT ****ED UP and now you accept no blame for this whats so ever.

SHOCKING!!!!!!!!!!!!!!!!!