GM
Given M
1 reviews | Active since Jul 2023
28 May 2025, 17:51
Discovery bank and disappointments
It's been weeks and 5 days since discovery bank contacted me to resolve a pause on my account but even today no one has contact me.. I'm so disappointed on this bank I feel like I should just close it
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
29 May 2025, 06:50Hi Given,
I sincerely apologize for the experience and the frustration this may cause.
I am going to follow up with the ***** team as they had advised that the investigator will reach out to you again. I will provide you with feedback soonest.
Thank you for your patience and understanding.
Kind Regards,
Onthatile
I sincerely apologize for the experience and the frustration this may cause.
I am going to follow up with the ***** team as they had advised that the investigator will reach out to you again. I will provide you with feedback soonest.
Thank you for your patience and understanding.
Kind Regards,
Onthatile
Discovery Bank's reply29 May 2025, 06:50
Official
Hi Given,
I sincerely apologize for the experience and the frustration this may cause.
I am going to follow up with the ***** team as they had advised that the investigator will reach out to you again. I will provide you with feedback soonest.
Thank you for your patience and understanding.
Kind Regards,
Onthatile
I sincerely apologize for the experience and the frustration this may cause.
I am going to follow up with the ***** team as they had advised that the investigator will reach out to you again. I will provide you with feedback soonest.
Thank you for your patience and understanding.
Kind Regards,
Onthatile
Discovery Bank's replyOfficial
02 Jun 2025, 10:46Hi Given,
Thank you for your patience.
I have escalated your follow up request with out ***** team, they have advised the investigator will be in contact with you before COB today.
Thank you for your patience and understanding.
Kind Regards,
Onthatile
Thank you for your patience.
I have escalated your follow up request with out ***** team, they have advised the investigator will be in contact with you before COB today.
Thank you for your patience and understanding.
Kind Regards,
Onthatile
Discovery Bank's reply02 Jun 2025, 10:46
Official
Hi Given,
Thank you for your patience.
I have escalated your follow up request with out ***** team, they have advised the investigator will be in contact with you before COB today.
Thank you for your patience and understanding.
Kind Regards,
Onthatile
Thank you for your patience.
I have escalated your follow up request with out ***** team, they have advised the investigator will be in contact with you before COB today.
Thank you for your patience and understanding.
Kind Regards,
Onthatile