jC
jamie C
1 reviews | Active since Jul 2011
18 Jul 2024, 12:50
Discovery bank allow *****.
I have reported ***** to Discovery bank on 3 occasions now. No one took my cases seriously or gave me feedback from them. The *****ulent activity persists despite me reporting it to the Police and their call centre seems nonchalant about every interaction. Please don't use this Bank as they allow ***** as an activity on your private bank account.
Helpful (0)
Replies (9)0
Replies (9)
Discovery Bank's replyOfficial
18 Jul 2024, 15:30Hi Jamie
Thanks for reaching out to us.
Please do give me more information on this matter as I would like to look into this for you.
Regards
Girshwin
Thanks for reaching out to us.
Please do give me more information on this matter as I would like to look into this for you.
Regards
Girshwin
Discovery Bank's reply18 Jul 2024, 15:30
Official
Hi Jamie
Thanks for reaching out to us.
Please do give me more information on this matter as I would like to look into this for you.
Regards
Girshwin
Thanks for reaching out to us.
Please do give me more information on this matter as I would like to look into this for you.
Regards
Girshwin
jC
jamie C's updateReviewer Update
18 Jul 2024, 17:38Case 1 - money was taken from my account for around R400. A ***** case was reported . No response or action from Discovery. I was left to contend with the vender on my own.
Case 2 - someone ****med me for R5250 rand. I provided you with the ****mers bank details and a police case number. No action or response from Discovery.
Case 3 - today someone tried to take money from my account and no accountability was taken. Your staff act like it doesn't matter and once again , no response or action from Discovery.
I have recanted this several times and the fact that you have no record of this and ask me to explain on a public forum is an example of the unprofessional staff and incompetence of this bank.
Case 2 - someone ****med me for R5250 rand. I provided you with the ****mers bank details and a police case number. No action or response from Discovery.
Case 3 - today someone tried to take money from my account and no accountability was taken. Your staff act like it doesn't matter and once again , no response or action from Discovery.
I have recanted this several times and the fact that you have no record of this and ask me to explain on a public forum is an example of the unprofessional staff and incompetence of this bank.
jC
jamie C's update18 Jul 2024, 17:38
Reviewer Update
Case 1 - money was taken from my account for around R400. A ***** case was reported . No response or action from Discovery. I was left to contend with the vender on my own.
Case 2 - someone ****med me for R5250 rand. I provided you with the ****mers bank details and a police case number. No action or response from Discovery.
Case 3 - today someone tried to take money from my account and no accountability was taken. Your staff act like it doesn't matter and once again , no response or action from Discovery.
I have recanted this several times and the fact that you have no record of this and ask me to explain on a public forum is an example of the unprofessional staff and incompetence of this bank.
Case 2 - someone ****med me for R5250 rand. I provided you with the ****mers bank details and a police case number. No action or response from Discovery.
Case 3 - today someone tried to take money from my account and no accountability was taken. Your staff act like it doesn't matter and once again , no response or action from Discovery.
I have recanted this several times and the fact that you have no record of this and ask me to explain on a public forum is an example of the unprofessional staff and incompetence of this bank.
jC
jamie C's updateReviewer Update
29 Jul 2024, 14:04I await this call.
jC
jamie C's update29 Jul 2024, 14:04
Reviewer Update
I await this call.
jC
jamie C's updateReviewer Update
19 Aug 2024, 13:10You closed me case and gave me no response. That's what Discovery bank did.
jC
jamie C's update19 Aug 2024, 13:10
Reviewer Update
You closed me case and gave me no response. That's what Discovery bank did.
jC
jamie C's updateReviewer Update
19 Aug 2024, 20:28I have no resolution nor response.
jC
jamie C's update19 Aug 2024, 20:28
Reviewer Update
I have no resolution nor response.
jC
jamie C's updateReviewer Update
19 Aug 2024, 20:30The other bank contacted me the other days and stated they are awaiting your response. Your bank subsequently closed the query without communicating with me. This was closed a day ago with out resolution nor communication on the matters resolution.
jC
jamie C's update19 Aug 2024, 20:30
Reviewer Update
The other bank contacted me the other days and stated they are awaiting your response. Your bank subsequently closed the query without communicating with me. This was closed a day ago with out resolution nor communication on the matters resolution.
jC
jamie C's updateReviewer Update
20 Aug 2024, 06:40Again, my private information was given to a ****mer who took R5000.
Your bank has done nothing which can only mean the information breach comes from you.
Your bank has done nothing which can only mean the information breach comes from you.
jC
jamie C's update20 Aug 2024, 06:40
Reviewer Update
Again, my private information was given to a ****mer who took R5000.
Your bank has done nothing which can only mean the information breach comes from you.
Your bank has done nothing which can only mean the information breach comes from you.
Discovery Bank's replyOfficial
20 Aug 2024, 08:51We do not have access to your personal account information such as CVV numbers or your PIN's
Please allow our ***** team to investigate this further.
Regards
Girshwin
Please allow our ***** team to investigate this further.
Regards
Girshwin
Discovery Bank's reply20 Aug 2024, 08:51
Official
We do not have access to your personal account information such as CVV numbers or your PIN's
Please allow our ***** team to investigate this further.
Regards
Girshwin
Please allow our ***** team to investigate this further.
Regards
Girshwin
Discovery Bank's replyOfficial
20 Aug 2024, 09:03Hi Jamie
Our ***** team has confirmed that all feedback was provided to you.
Could you kindly confirm this for me.
Regards
Girshwin
Our ***** team has confirmed that all feedback was provided to you.
Could you kindly confirm this for me.
Regards
Girshwin
Discovery Bank's reply20 Aug 2024, 09:03
Official
Hi Jamie
Our ***** team has confirmed that all feedback was provided to you.
Could you kindly confirm this for me.
Regards
Girshwin
Our ***** team has confirmed that all feedback was provided to you.
Could you kindly confirm this for me.
Regards
Girshwin