M
Mavis

1 reviews | Active since Oct 2022

15 Aug 2023, 21:29

Discovery bank account locked

This bank doesn't even deserve a star, if you want a peace of mind, don't bank with discovery bank, it's been weeks now since my bank account its locked I haven't paid for my child's school fees, I've never been this disappointed. I rather go back to capitec I've never encountered such problems with them.

0
Replies (7)
Discovery Bank
Discovery Bank's reply17 Aug 2023, 08:21
Official
Hi Mavis

I apologise for the experience that you have had with us.

I am currently looking into your query and I will provide you with feedback.

Regards
Beatrice.
M
Mavis's update18 Aug 2023, 12:04
Reviewer Update
You guys said I should send prove that I was working online and I did but still my account is not opened its nearly end of the month now I need to pay for my son's fees, you people are heartless if my son gets kicked out of school it's gonna be your fault.
M
Mavis's update21 Aug 2023, 14:47
Reviewer Update
I'm still waiting for feedback
M
Mavis's update21 Aug 2023, 15:14
Reviewer Update
Ok will be waiting for the call
Discovery Bank
Discovery Bank's reply23 Aug 2023, 07:56
Official
Hi Mavis

No problem, going forward our ***** Investigator will communicate with you directly on your case.

Regards
Beatrice.
M
Mavis's update23 Aug 2023, 15:35
Reviewer Update
I'm still waiting for the call or the investor to contact me, why are you guys not even making an effort, to resolve this I'm the one who keeps on asking you guys for feedback.
Discovery Bank
Discovery Bank's reply25 Aug 2023, 13:39
Official
Hi Mavis

A I advised that the ***** Investigator will contact you once the investigation is concluded.

We do not have a turnaround time on when this will be resolved.

Regards
Beatrice.