HS
Humza S

1 reviews | Active since May 2015

30 Jan 2025, 09:02

Discovery bank **** about the credit check

I did an application with you guys on Tues I had called yesterday and no 1 advised that there is an issue with the app. Today I called in only to be advised it was stuck in the system and that discovery did not run my credit. I then called Experian and TransUnion to confirm this .both credit bureaus confirm that my credit was run. So from lie to lie and more lies. The application was declined not sure why the declined part was not disclosed. But surely a simple straight forward answer would work now my credit score shows 6 points less after a hard check. Which means I have to wait another 6 months to bring my score back up but you won't care. Anyways I won't be bothered with doing another application. Thank you for the lies and thank you for not disclosing the truth that the application was declined

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Replies (1)
Discovery Bank
Discovery Bank's reply30 Jan 2025, 13:24
Official
Hi Humza.

Thanks for reaching out to us.

I will be looking into this for you and provide you with feedback as soon as possible.

Kind regards
Nkhensani