MJ
Mulalo J

1 reviews | Active since Jul 2023

25 Jul 2023, 14:10

Discovery bank

I have a problem i called discovery bank regarding my blocked account. My account is blocked and i have been trying to call them to tell them my account is blocked i even emailed them and they didn't respond me its been a month now and they haven't rep**** my email . i need help . i need answers . in my account i have money in my account and i need use it my son is not well . we need to see a doctor . please help me.

0
Replies (10)
Discovery Bank
Discovery Bank's reply25 Jul 2023, 14:16
Official
Hi Mulalo

I am currently investigating your query and I will provide you with feedback.

Regards
Beatrice.
MJ
Mulalo J's update25 Jul 2023, 15:01
Reviewer Update
I will be waiting
Discovery Bank
Discovery Bank's reply25 Jul 2023, 15:49
Official
Hi Mulalo

Our ***** Department advised that your case is currently with a ***** Investigator and that it is being investigated, once the investigation is concluded you will be contacted by the Investigator.

Unfortunately you will not be able to access the funds before the investigation has been concluded.

Regards
Beatrice.
MJ
Mulalo J's update25 Jul 2023, 16:32
Reviewer Update
How long will it take
Discovery Bank
Discovery Bank's reply25 Jul 2023, 16:38
Official
Hi Mulalo

Unfortunately we do not have a turnaround time at this point.

Regards
Beatrice.
MJ
Mulalo J's update25 Jul 2023, 18:20
Reviewer Update
Thank you
Discovery Bank
Discovery Bank's reply26 Jul 2023, 07:17
Official
It is only a pleasure.

Regards
Beatrice.
MJ
Mulalo J's update02 Aug 2023, 16:57
Reviewer Update
Any updates?
Discovery Bank
Discovery Bank's reply02 Aug 2023, 17:38
Official
Hi Mulalo

The investigation is still ongoing, I will advise as soon as I get feedback.

Regards
Beatrice.
MJ
Mulalo J's update04 Sept 2023, 08:21
Reviewer Update
2 months now without getting any feedback