QM
Qanita M
1 reviews | Active since Apr 2020
05 Jul 2022, 08:21
DISCOVERY BANK A NO GO. STICK TO WHAT YOU KNOW DISCOVERY.
Discovery bank has the worst customer service, they do not respond to your requests, they do not action any of your requests. I've been waiting for them to dispute an unauthorised debit for 3 weeks now and nothing has been done. Complaints have been informed and not even they have done anything. What's the purpose of that department if they don't do anything about your complaint. Please shut this bank down.
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
06 Jul 2022, 06:17 Good day Qanita
Thank you for reaching out.
I'm so sorry to hear about your experience but I would love to investigate the matter.
Could you perhaps provide me with more information on the transaction you're querying including the date and amount.
Kind regards
Nicolene
Thank you for reaching out.
I'm so sorry to hear about your experience but I would love to investigate the matter.
Could you perhaps provide me with more information on the transaction you're querying including the date and amount.
Kind regards
Nicolene
Discovery Bank's reply06 Jul 2022, 06:17
Official
Good day Qanita
Thank you for reaching out.
I'm so sorry to hear about your experience but I would love to investigate the matter.
Could you perhaps provide me with more information on the transaction you're querying including the date and amount.
Kind regards
Nicolene
Thank you for reaching out.
I'm so sorry to hear about your experience but I would love to investigate the matter.
Could you perhaps provide me with more information on the transaction you're querying including the date and amount.
Kind regards
Nicolene
QM
Qanita M's updateReviewer Update
06 Jul 2022, 09:57The transaction is dated 25 June 2022 for the amount of R499 with the service provider RAIN.
The case no is ***.
The query was sent in on 26 June 2022.
The case no is ***.
The query was sent in on 26 June 2022.
QM
Qanita M's update06 Jul 2022, 09:57
Reviewer Update
The transaction is dated 25 June 2022 for the amount of R499 with the service provider RAIN.
The case no is ***.
The query was sent in on 26 June 2022.
The case no is ***.
The query was sent in on 26 June 2022.
Discovery Bank's replyOfficial
12 Jul 2022, 05:57Thank you for sharing the information.
I'm having a look and will provide feedback shortly.
Kind regards
Nicolene
I'm having a look and will provide feedback shortly.
Kind regards
Nicolene
Discovery Bank's reply12 Jul 2022, 05:57
Official
Thank you for sharing the information.
I'm having a look and will provide feedback shortly.
Kind regards
Nicolene
I'm having a look and will provide feedback shortly.
Kind regards
Nicolene