Discovery Bank - A Nightmare to get ANY service

The bank asked me to complete my TRF within 24 hours, BUT The Bank online web based service has a error message on their website » Technical Error Sorry, this service has a technical problem at the moment. Please try again later. We’re working hard to solve the problem to give you the excellent service you expect. If the problem persists, please contact the call centre on ***. Please note: You do not need to provide the error reference below to the call centre. Error ***-***. why did they start a bank if they cant provide the service or lack the expertise to run a digital bank. we need to close our accounts and move our funds very fast before that disappears also. any little action or service needed from discovery bank is a nightmare disappointed, please close the bank and retry in 2030 again when you ready to Match other banks online service