Discovery bank a *****
I contacted discovery bank on 16 June to cancel credit card. I followed on 26 June. they eventually responded on 3 July and send cancellation form. Cancellation form submitted on 7 July. NO response yet. lots of automated responses. They advised me on25th July that they were migrating the card from FNB to discovery platform. I again reminded them that I had cancelled the card. They continue to send me statements with outstanding payments. it is a disgrace that such a big organisation who pretend to look after us, totally ignores its customers. they are able to do our health insurance, vitality programme, insurance yet the banking arm IGNORES us
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Replies (1)'s updateReviewer Update
16 Aug 2020, 15:55your response is noted. your system is poor. I wrote to you at least 6 times and no-one bothered to respond. I expect that the current balance is reversed.
's update16 Aug 2020, 15:55
Reviewer Update
your response is noted. your system is poor. I wrote to you at least 6 times and no-one bothered to respond. I expect that the current balance is reversed.