GB
Glenn B

1 reviews | Active since Oct 2017

25 Oct 2024, 10:31

Discovery Bank a bank with no human touch

I have been trying to phone a human being at Discovery bank without having to go through a dozen login structures and having a computer give me a dozen other ways to get hold of them via " you guessed it COMPUTER" W ell Im not interested in a so called bank that has no direct human connection. All I want to do is CLOSE my account. Disgusting that you cant call and just ask a simple question but hey they will charge you big bucks just to hold thrir piece of plastic in your wallet even if you are not using it. Lets see if anyone HUMAN calls me or if I get another automated GPS voice call

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Replies (1)
Discovery Bank
Discovery Bank's reply25 Oct 2024, 13:09
Official
Hi Glenn,

Thank you for reaching out to us.

I apologize for the frustration that this may have caused.

We do have Bankers available 24/7 on the toll-free number ***. I will however contact you shortly to assist with an account closure.

Regards,
Jabulile