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Aileen R

1 reviews | Active since Oct 2016

26 Jan 2024, 11:08

Discovery Bank

CASE ***5 I'm still waiting for your reply NANCY. I published the initial complaint dating back at least two and half months. If you're not interested or you simply don't care. Recently I phoned the bank and I divided I won't close my account, I'll give it one last try. I wanted to upgrade my card, and SUDDENLY THE ***** NOTIFICATION POPPED UP. I'm sick and tired of this ***** Case. It has been going on since the OCTOBER, please deal with it now and notify me that it has been CLOSED

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Replies (2)
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Aileen R's update26 Jan 2024, 12:39
Reviewer Update
I don't want my my account closed, I want mt ***** CASE CLOSED. It has been going on over 3 Months.
Every time I request something, a ***** CASE pops up.
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Aileen R's update26 Jan 2024, 16:24
Reviewer Update
Yes I got the Email but after this I tried to be upgraded and the Lady I spoke to could not understand why I could not get upgraded, then an email popped from the Dispute department. I was so angry ! Please ensure me that if I phone again on Monday, this will not happen again.

Many thanks and kind regards,

Aileen Rezek