JB
Janine B
1 reviews | Active since Aug 2022
07 Dec 2022, 20:08
Discovery bank
Useless credit card department! Waiting for a month for an issue to be ‘escalated’ Worst service ever !!
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Replies (1)
Discovery Bank's replyOfficial
08 Dec 2022, 14:50Hi Janine
Thanks for reaching out to us.
We see that your case was escalated by a social media consultant and it's currently sitting with our Payment's Operations team, you're still within turnaround time and you'll receive feedback from our social media and Payment's operations team.
Regards
Andile
Thanks for reaching out to us.
We see that your case was escalated by a social media consultant and it's currently sitting with our Payment's Operations team, you're still within turnaround time and you'll receive feedback from our social media and Payment's operations team.
Regards
Andile
Discovery Bank's reply08 Dec 2022, 14:50
Official
Hi Janine
Thanks for reaching out to us.
We see that your case was escalated by a social media consultant and it's currently sitting with our Payment's Operations team, you're still within turnaround time and you'll receive feedback from our social media and Payment's operations team.
Regards
Andile
Thanks for reaching out to us.
We see that your case was escalated by a social media consultant and it's currently sitting with our Payment's Operations team, you're still within turnaround time and you'll receive feedback from our social media and Payment's operations team.
Regards
Andile