QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

25 Aug 2024, 23:23

Discovery Bank

Good day,

Submitted closure of certain of my accounts in December.

Was adviced of fee payable, I adviced to close the ones that there is no amount payable.

Not been actioned,and now running costs again.

Please assist.

0
Replies (2)
Discovery Bank
Discovery Bank's reply17 Sept 2024, 08:58
Official
Hi Quinton,

Our Complaints team is currently busy with the case and have been in touch with you via email.

They will provide you with the final feedback. 

An email was sent to you yesterday; please see and respond.

Regards,
Jabulile

QH
Quinton Henry-Taylor's update28 Sept 2024, 00:40
Reviewer Update
Dear Raylene,

I wanted to express my heartfelt appreciation for your efforts in resolving my complaint.
Your proactive approach made all the difference, and it’s clear you genuinely care about your clients.
Discovery Bank is lucky to have you!

Wishing you continued success and abundance in your work.

Best regards,