Discovery Bank

I have been struggling for over 3 months to cancel my Discovery credit card. From waiting on the phone for hours - literally - to speak with a banker, to eventually getting in touch with someone and being given incorrect information rendering me unable to proceed, my experience of the bank could not have been worse. It's almost like they've made it impossible to cancel my account! Needless to say, fees are still being charged all the while. I would rather find an alternative service.