Discovery Bank

Item: Discovery Bank
Rating: 1
Author: Shaun L

Been trying to contact discovery bank for over a month now, logged call after call (more than 10 calls) and still, till today, no attempt to contact me. Not sure where the calls that i logged are sitting, who is responsible for that, but highly, highly disappointed in the service

Helpful (0)

Replies (5)

Discovery Bank's replyOfficial

29 Jun 2023, 06:51

Good morning Shaun

Thank you for reaching out.

So sorry to hear that you have not been assisted.

Please advise which department you are referring to and I'd be happy to assist.

Kind regards
Nicolene

Discovery Bank's reply29 Jun 2023, 06:51

Official

Shaun L's updateReviewer Update

29 Jun 2023, 09:18

Discovery Bank department. probably the complaints department of general enquiry dpt

Shaun L's update29 Jun 2023, 09:18

Reviewer Update

Discovery Bank department. probably the complaints department of general enquiry dpt

Discovery Bank's replyOfficial

29 Jun 2023, 20:48

Thank you for sharing.

According to the system the last time you contacted us was in February.

I will call you tomorrow within working hours to assist.

Kind regards
Nicolene

Discovery Bank's reply29 Jun 2023, 20:48

Official

Thank you for sharing.

According to the system the last time you contacted us was in February.

I will call you tomorrow within working hours to assist.

Kind regards
Nicolene

Shaun L's updateReviewer Update

04 Jul 2023, 08:10

4 days later after stating you will be in contact with me, still nothing, do you see what i mean and why i am on hellopeter now?
Will anyone have the decency to contact me, i have shared my email if phone calls do not work

Shaun L's update04 Jul 2023, 08:10

Reviewer Update

Discovery Bank's replyOfficial

11 Jul 2023, 15:48

Good day Shaun

I have sent you an email.

Kind regards
Nicolene

Discovery Bank's reply11 Jul 2023, 15:48

Official

Good day Shaun

I have sent you an email.

Kind regards
Nicolene