Discovery bak credit application

Discovery bank is the worst when it comes to communicating qith clients..

I app**** for a credit card om the 4th of May and still i haven't had feedback about my application..I am the one that has too keep on calling them every week to check how far it is....Everytime i call they say its my application is at the ***** department and they are waiting to confirm my statement..How long does it take its been weeks now..The reason why we apply for credit is because we arw in need of it not just for fun..I would appreciate it if they just tell me if its declined..I always have too chase them i hope that theu arw this silent when i owe them