TF
Trudie F
1 reviews | Active since Nov 2013
19 Mar 2026, 10:35
Discovery - BAD SERV
Trying to close an account I never wanted - with no joy at all. I have to keep calling them for something I never wanted. I am sooooo annoyed at their bad serv i can scream
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Replies (1)
Discovery Bank's replyOfficial
19 Mar 2026, 10:44Hi Trudie,
Thank you for sharing your experience. I’m truly sorry for the frustration and inconvenience you’ve had to deal with, especially regarding an account you never wanted in the first place. I completely understand how upsetting this must be, and you shouldn’t have had to keep following up on something that should have been resolved quickly.
Please allow me to look into this matter urgently. I will ensure it’s investigated and assist with getting the account closed so we can bring this to a proper resolution.
Thank you for your patience, and again, my sincere apologies for the trouble caused. I’ll keep you updated as I work on this.
Kind regards,
Marusha
Thank you for sharing your experience. I’m truly sorry for the frustration and inconvenience you’ve had to deal with, especially regarding an account you never wanted in the first place. I completely understand how upsetting this must be, and you shouldn’t have had to keep following up on something that should have been resolved quickly.
Please allow me to look into this matter urgently. I will ensure it’s investigated and assist with getting the account closed so we can bring this to a proper resolution.
Thank you for your patience, and again, my sincere apologies for the trouble caused. I’ll keep you updated as I work on this.
Kind regards,
Marusha
Discovery Bank's reply19 Mar 2026, 10:44
Official
Hi Trudie,
Thank you for sharing your experience. I’m truly sorry for the frustration and inconvenience you’ve had to deal with, especially regarding an account you never wanted in the first place. I completely understand how upsetting this must be, and you shouldn’t have had to keep following up on something that should have been resolved quickly.
Please allow me to look into this matter urgently. I will ensure it’s investigated and assist with getting the account closed so we can bring this to a proper resolution.
Thank you for your patience, and again, my sincere apologies for the trouble caused. I’ll keep you updated as I work on this.
Kind regards,
Marusha
Thank you for sharing your experience. I’m truly sorry for the frustration and inconvenience you’ve had to deal with, especially regarding an account you never wanted in the first place. I completely understand how upsetting this must be, and you shouldn’t have had to keep following up on something that should have been resolved quickly.
Please allow me to look into this matter urgently. I will ensure it’s investigated and assist with getting the account closed so we can bring this to a proper resolution.
Thank you for your patience, and again, my sincere apologies for the trouble caused. I’ll keep you updated as I work on this.
Kind regards,
Marusha