XC
Xolani C

1 reviews | Active since Jul 2024

09 Nov 2024, 13:23

Discovery Back Credit Card ****s

VERY DISAPPOINTED WITH DISCOVERY BANK THE CONSULTANT CALLED MADELINE CALLED ME OFFERING A CREDIT CARD DURING AUGUST TRYING TO CONVINCE ME TAKING A CREDIT CARD MADE ME ALL EXCITED THAT I QUALIFY FOR A BLACK CREDIT CARD , SHE REFUSED TO PROVIDE AN OFFER INSTEAD TRIED TO CONVINCE ME IN TAKING THE CARD, I DECIDED TO GO AHEAD IN ANY CASE A BLACK CREDIT CARD USUALLY WOULD GIVE YOU A DECENT AMOUNT. SHE CALLED BACK CONGRATULATIONS ALL SET AND THAT I SHOULD DOWNLOAD THE APP I DECIDE TO DOWNLOAD THE APP , SHE REFUSE TO TELL ME THE AMOUNT AND STATED THAT I COULD APPLY FOR A BIGGER AMOUNT. AFTER DOWNLOADING THE APP I LOGGED IN AND TO MY SURPRISE THEY OFFERED ME A R750 CREDIT LIMIT YET I EARN 54K NETT . I EXPLAINED TO HER WHAT TYPE OF JOKE IS THIS SHE ADVISED THAT I COULD GET A BETTER AMOUNT IN 30DAYS TIME . AFTER 30 DAYS I CONTACTED HER REGARDING DEBIT ORDER AND SHE WAS VERY UNHELPFUL TO ASSIST ANY CASE I RE APPROCHED HER IN NOVEMBER TO ASSIST SHE DOES NOT BOTHER NOR CARE AFTER SHE HAS SOLD A PRODUCT. BE VERY CAREFULL INTO GETTING TRAPPED WITH DISCOVERY TRYING TO OFFER YOU A CREDIT CARD PLEASE FIRST ASK FOR AN OFFER OTHERWISE DO NOT WASTE YOUR TIME . I HAVE A FANTASTIC CREDIT HISTORY AND HAVE PRINT OUTS TO PROVE IT BUT DISCOVERY CONSULTANTS ARE CALLING PEOPLE OFFERING THEM A PRODUCE THEN THEY TRY TO EXPLAIN THAT WE CAN'T GIVE YOU AN OFFER UNTIL THEY RECIEVED YOUR DOCUMENTS, PLEASE TELL THEM YOUR SALARY AMOUNT AND EARNINGS BEFORE THAT TO PROVIDE YOU WITH AN OFFER OTHERWISE YOU WILL END UP WITH A BLACK CREDIT CARD WITH R750 . Which makes no sense

0
Replies (1)
Discovery Bank
Discovery Bank's reply13 Nov 2024, 10:51
Official
Hi Xolani
 
I am so sorry about your experience with us so far as this is not how we would like our clients to be treated. 
 
If there is anything I can assist you with, do not hesitate to reach out. Alternatively, you can contact us on our toll-free number ***and we will be more than happy to assist further. We are open 24/7. 
 
Have a good day further.
 
Thank you,
Yuvna