Discovery Are Not Interested In Your Health

Stopped receiving my gym booster benefits because i had to upgrade my banking package. They are basically forcing you to get a credit card. Took the plunge and upgraded on condition that I will be receiving my gym booster benefits again which will cover the monthly bank facility cost. The salesperson's exact words word "you will get your benefits back as soon as you upgrade". On the phone for hours...getting no feedback....still waiting for the recording with the bank salesperson. Apparently someone at Discovery listened to recording and heard a completely different version to what i did..... Then why did I upgrade in the 1st place???!!! They have become like a Government Organisation....endless back and forth communication.....no proper feedback. or any feedback at all. Dealing with agents sending you from one end to the other. I think they were trained to tire you out so can can just keep quiet and accept what they tell you. Making it extremely difficult to follow up as I was told I need to come to Jhb Head Office to listen to the recording. SERIOUSLY!!!!