Discovery Apps don't work!
<p>WORST SERVICE, I CANNOT USE MY MILES DUE THE APPLICATION NOT WORKING. WAS PROMISED THAT MY CREDIT CARD WOULD BE CREDITED AND THE MILES REDEEMED DUE THE APP NOT WORKING, NOTHING HAS BEEN RESOLVED. THE APPLICATION IS ****, I HAVE ATTEMTPTED TO USE THE APPLICATION OVER 50 TIMES BUT GET AN ERROR EVERY TIME I TRY TO LOG IN. THE "ONE TIME PIN" SENT TO ME EXPIRES AS IT ARRIVES. </p> <p>MY PATIENCE HAS RUN OUT NOW AND I WANT DISCOVERY TO TAKE RESPONSIBIILTY AND GIVE ME BACK THE MONEY SPENT AND REDEEM THE MILES, OTHERWISE I AM FORCED TO RETURN THE GOODS AND GET A REFUND. THE STORE HAS BEEN WAITING FOR THE RELEVANT INFORMATION SO THEY CAN REFUND MY CARD AND REDEEM MY MILES BUT I CANNOT SEND THEM THE RELEVENT INFO DUE THE APPLICATION NOT WORKING. THIS HAS GONE ON SINCE TUESDAY, WITH NUMEROUS TWEETS, EMAILS AND PHONE CALLS, AND THE OUT COME IS THE EXACTLY THE SAME.</p> <p>AS FAR AS I AM CONCERNED, DISCOVERY CARD SHOULD BE REFUNDING ME, REIMBURSING ME FOR THE TIME AND MONEY WASTED ON THE CALLS AS WELL. I AM BEYONE DISGUSTED AND FRUSTRATED AND MY PATIENCE HAS RUN OUT. </p>
Dear Lynn Hoff
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this morning.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this query.
Your reference number is – ***
Rasigan Pillay
Executive Relationship Manager (FAIS)
DiscoveryCard
Dear Lynn Hoff
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this morning.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this query.
Your reference number is – ***
Rasigan Pillay
Executive Relationship Manager (FAIS)
DiscoveryCard
