Discovery and DSV gross negligence with personal information

I requested a new card on the Banking App, as my card was faulty. DSV contacted me, grossly ***********, poor phone etiquette and managed to try deliver my card to the wrong address. Discovery and DSV insinuate blame to the other part. Highlights gross negligence from service provider DSV and Discovery Bank when handling highly sensitive personal information. Zero accountability from either party. What a joke when your trusted bank or service partners inspire zero trust and place no value on protecting personal information.