MN
MOLEBOGENG N
1 reviews | Active since Apr 2025
30 Apr 2025, 16:21
Discovery and Capitec
Good day...my discovery bank has been frozen since 18 April 2025, without being informed or contacted. On the 17 April I deposited R90 000.00 to my account. The money i deposited was from my other Capitec Account that i received after i sold my car on 17 April. I cannot do any transactions; my debit others are bouncing and the sad part i am out of the country. I requested them to contact me on the email and whatsapp. They keep on saying they are investigating please assist.
I am not sure whether is capitec who froze Discovery or is it Cpitec because both accounts are frozen. Capitec doesnt want to assist as well.
BTW I am out of the country am available on my email or whatsapp call
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Discovery Bank's replyOfficial
30 Apr 2025, 16:28Hi Molebogeng,
I apologise for your frustrating experience.
Please note if the funds were moved from Capitec to Discovery Bank and your account was put on pause by our ***** team, it implies that the funds were reported by the bank that initially received the deposit.
Our ***** team will keep the account paused until communication to clear the pause status is released by Capitec upon their investigation completion.
Kind regards,
Nosisa
I apologise for your frustrating experience.
Please note if the funds were moved from Capitec to Discovery Bank and your account was put on pause by our ***** team, it implies that the funds were reported by the bank that initially received the deposit.
Our ***** team will keep the account paused until communication to clear the pause status is released by Capitec upon their investigation completion.
Kind regards,
Nosisa
Discovery Bank's reply30 Apr 2025, 16:28
Official
Hi Molebogeng,
I apologise for your frustrating experience.
Please note if the funds were moved from Capitec to Discovery Bank and your account was put on pause by our ***** team, it implies that the funds were reported by the bank that initially received the deposit.
Our ***** team will keep the account paused until communication to clear the pause status is released by Capitec upon their investigation completion.
Kind regards,
Nosisa
I apologise for your frustrating experience.
Please note if the funds were moved from Capitec to Discovery Bank and your account was put on pause by our ***** team, it implies that the funds were reported by the bank that initially received the deposit.
Our ***** team will keep the account paused until communication to clear the pause status is released by Capitec upon their investigation completion.
Kind regards,
Nosisa