LT
Lara T
1 reviews | Active since Oct 2011
13 Feb 2024, 16:20
Discovery and Blue Label do not care about my R3 000
I am very disappointed in Discovery Bank. I bought R3 000 worth of prepaid on their banking app on 27 January and received an invalid token from their service provider, Blue Label. I immediately reported it (on the Saturday) and then phoned them on the Monday again. I have followed up several times and asked for a full refund. To date, I am still waiting for a refund.
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Lara T's updateReviewer Update
14 Feb 2024, 16:42This matter still not resolved. Discovery Bank chasing me from pillar to post to their suppliers, Blue Label Prepaid and Prepaid World. No responses from any of them. This is bordering on a *****ulent transaction as they have been sitting with my R3 000 and I have not received my prepaid token. Very disappointing.
LT
Lara T's update14 Feb 2024, 16:42
Reviewer Update
This matter still not resolved. Discovery Bank chasing me from pillar to post to their suppliers, Blue Label Prepaid and Prepaid World. No responses from any of them. This is bordering on a *****ulent transaction as they have been sitting with my R3 000 and I have not received my prepaid token. Very disappointing.