Discovery Allows Injustice

On my statement for November 2015 that was a set of merchant transactions for Oct 2015. this is not a problem i then get a statement for Feb 2015 the same set of merchant transactions for the same date in OCT 2015 (a 5 month delay for the merchant to put the transaction through? - clearly something is fishy) i speak to the call centre agent who agrees that this is a duplicate transaction and refers me to ***** division. I call them and they say that dont know if its a duplicate transaction and it will need to be investigated- oh and the charge for the investigation exceeds the amount in question so there is no point in going ahead and getting back money that was effectively taken erroneously. <br> I wonder how many other discovery clients have had their money taken erroneously but i guess we will never know...<br> Thanks for allowing your clients to be ********** Discovery