HS
Hailey S
1 reviews | Active since Nov 2013
25 Jun 2024, 08:02
DISCOVERY ACCOUNT CLOSURE ****
Find attached and kindly provide me with an explanation as to why I'm held liable for merchants that tried to debit the account without my permission. Also why has the account been debited with R115?? account fee for a pay as you use account..... I want to resolve this account closure query, and still don't understand what type of bank you are when it comes to closing accounts.....ridiculously high settlement amounts as if I have an overdraft facility with discovery.
You leave a bitter taste in my mouth, and I am extremely unhappy with you. I have already made up my mind to move my salary and close all business with your company and your pathetic explanations...clearly this doesn't bother you.
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Discovery Bank's replyOfficial
27 Jun 2024, 10:11Hi Hailey
Thank you for reaching out to us.
I see that your query is with our Complaints team and they are assisting you. If you have any further questions or concerns, please reach out to them directly and they will be able to assist you further.
Thank you,
Yuvna
Thank you for reaching out to us.
I see that your query is with our Complaints team and they are assisting you. If you have any further questions or concerns, please reach out to them directly and they will be able to assist you further.
Thank you,
Yuvna
Discovery Bank's reply27 Jun 2024, 10:11
Official
Hi Hailey
Thank you for reaching out to us.
I see that your query is with our Complaints team and they are assisting you. If you have any further questions or concerns, please reach out to them directly and they will be able to assist you further.
Thank you,
Yuvna
Thank you for reaching out to us.
I see that your query is with our Complaints team and they are assisting you. If you have any further questions or concerns, please reach out to them directly and they will be able to assist you further.
Thank you,
Yuvna