Discovery *****.

Unknown withdrawals was made on my credit card. I reported the *****. Every time the 1st line consultants - who are very helpful - have put me on hold and said they will have to investigate the case further. No one called back. I then asked to talk to a supervisor . He was quick to tell me that I have approved the transactions - which I did not. He directed me onto a In-App Authorizations page - which I initially could not find om my phone - and was told he can see I am battling to find the page, he will arrange a 30% payback of the money. On this In-App Authorizations page was no approval of the transaction. When I checked 2 hrs. later there was approvals. The same "approved" request was made several times even after the "approved" was indicated showing" expired". After several attempts to get hold of this supervisor I was told 3 times that he will call me back as soon as he is back at his desk. This is now 2 days later. No call. What happened at Discovery??? Very sad.