AM
Asemahle M

1 reviews | Active since Sept 2023

29 Sept 2023, 11:29

Discovery

You know honestly I am fed up with Discovery how many times do I have to beg for them to unblock my account this other lady Palehlo or whoever called me and told me that will I be available the whole day in which I was but did that FICA call me no and my account are still blocked and I keep on calling to voice out my problem still nothing the two consultant lodged a dispute the other one said she told Discovery to make my matter a priority I think it's best If I take my self to other banks cause this one is so unprofessional and I have to chase them like we on a wild goose chase I honestly give up honestly I don't what a person must do or say in order for a persons bank account to be unblocked

0
Replies (2)
Discovery Bank
Discovery Bank's reply29 Sept 2023, 15:30
Official
Hi Asemahle 

Please elaborate on your query so i can assist you further. 

Are you having issues with uploading documents on the banking app? 

Regards,
Yuvna


Discovery Bank
Discovery Bank's reply06 Oct 2023, 08:42
Official
Hi Asemahle 

I have logged a case for you and the feedback was that you would need to upload or do what is required of you on the banking app. 

Please have a look on the app to see if there are any outstanding actions or documents that you need to upload. Only once this is done and the documents are verified will the account be unlocked. 

Thank you.

Regards,
Yuvna