Discovery

Item: Discovery Bank
Rating: 1
Author: Mark A

Discovery is general is shocking in Customer support. You cannot get hold of them and they also dont assist in a manner which they should as a corporat institute.

I have a problem with my credit card and still today their IT department cannot fix and or update my details its shocking.

Let see if they would now contact me since this post on Hellopeter.

regards Mark

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

15 Oct 2021, 10:25

Hi Mark

Thanks for reaching out to us. I will have a look into this matter and provide you with an update shortly.

Regards
Girshwin

Discovery Bank's reply15 Oct 2021, 10:25

Official

Hi Mark

Thanks for reaching out to us. I will have a look into this matter and provide you with an update shortly.

Regards
Girshwin

Mark A's updateReviewer Update

15 Oct 2021, 12:21

I am still waiting for an update. Have you never heard of a phone call or zoom meetings

Mark A's update15 Oct 2021, 12:21

Reviewer Update

I am still waiting for an update. Have you never heard of a phone call or zoom meetings

Discovery Bank's replyOfficial

15 Oct 2021, 12:31

Hi Mark

Our team is investigating this matter. In the meantime please could you send us a screenshot of the error you are experiencing to the inbox clientdocuments @ discovery.bank

Regards
Girshwin

Discovery Bank's reply15 Oct 2021, 12:31

Official

Hi Mark

Our team is investigating this matter. In the meantime please could you send us a screenshot of the error you are experiencing to the inbox clientdocuments @ discovery.bank

Regards
Girshwin