Discover Bank Interest over charge - Discovery Life

I recently took out a revolving loan with you guys. I dont understand why I'm being charged two interest. If I have to make a payment by the 31st, this amount indicated would already include an interest but for some odd reason I am then charged again an interest seven days after payment is collected. Are you purposely doing this to ensure that my debt is never cleared cause this has been happening for a while now and its clear that this loan debt wont clear if you purposely debit me and collect interest twice a month. You have put me in such a financial detriment. I was trying to pay extra so I clear my debt quicker but honestly this is now killing me. I regret ever choosing you from the start.

And to top it all of, I took out a Life policy, I was informed when trying to call that, there is no contact number for the will department so I need to send an email. I have done this December last year 2024, I have had no follow up so if I die today investment will go to an estate and my kids will be left in great struggle meaning they really wont have a future. I am so tired of having to chase insurance which is why I moved from FNB to get away from all of this but honestly maybe the saying is true better the devil you know. Cause now I'm worried, the point of the insurance is for peace of mind.