MC
MARINDA C

1 reviews | Active since Dec 2015

14 Oct 2020, 10:23

DISCOVER BANK ***** DIVISION

I phoned Discover Bank regrading a transaction that must be cancelled and the ***** division gave me a case number ***. A week after the case numner was given I was told that nothing happened and that this should be a DISPUTE. I got a new case number and was told that thsi will take up to 21 days to resolve. The Discover Bank agents in the ***** division was not helpful at all.

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Replies (1)
Discovery Bank
Discovery Bank's reply27 Oct 2020, 12:56
Official
Hi, Marinda

We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. We have send your request to the relevant department to provide feedback on this matter.