Disastrous Banking Experience with Discovery Bank

I hold a Discovery Credit Card for as long as it has been offered by Discovery, but managed by FNB. A month ago Discovery Bank, assumed management of the financial underwriting of the credit cards, which has resulted in a complete and utter disaster. Debit orders which have gone off like clockwork previously has now not done so. Discovery Bank sends out unsolicted text messages as though its the card holder faults. One cannot speak to a consultant who understands what is going on and not messages whatsoever gets escalated not calls or emails returned. Discovery Group, please stick to healthcare because you have just given a new meaning to the banking experience, "Disastrous"