Disappointing Discovery Bank

Item: Discovery Bank
Rating: 1
Author: Theo S

Individual tax season is opening tomorrow 1 July 2021 and still no IT3(B) tax certificate available from Discovery Bank. I have phoned and on two occasions was told that the certificates was in the process of being loaded. Very frustrating because my other Discovery certificates was received on time.

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Replies (1)

Discovery Bank's replyOfficial

01 Jul 2021, 16:02

Hi Theo

Please check if the document is not in the vault by following the steps below:

· Open the app

· On the bottom of the app > click on the three horizontal buttons

· Under Documents > Select Other Documents

· Click on Certificates > Select Tax > Select the relevant year

Regards
AJ

Discovery Bank's reply01 Jul 2021, 16:02

Official

Hi Theo

Please check if the document is not in the vault by following the steps below:

· Open the app

· On the bottom of the app > click on the three horizontal buttons

· Under Documents > Select Other Documents

· Click on Certificates > Select Tax > Select the relevant year

Regards
AJ