KS
Kedibone S

1 reviews | Active since Nov 2022

22 Sept 2025, 20:07

Disappointed

I called discovery bank on the 19th of December asking they send me a proof of payment for a purchase I made on the 9th of September. I could not find the POP on their app hence I called. I was told the POP will be requested and send to me. I am still waiting till today. I'm not happy about that

0
Replies (3)
Discovery Bank
Discovery Bank's reply22 Sept 2025, 20:16
Official
Hi Kedibone S,

This is not good to hear, we do apologize for this experience.

We will look into this and see how we can help.

Kind regards,
Tyrone
KS
Kedibone S's update23 Sept 2025, 21:08
Reviewer Update
My issue is still not resolved
Discovery Bank
Discovery Bank's reply26 Sept 2025, 16:04
Official
Hi Kedibone S,

The POP has been sent. We do apologize for this experience.

Kind regards,
Tyrone