1 reviews | Active since Jun 2015

25 Aug 2020, 10:38

Disappointed

Hello, I am so disappointed with Discovery Bank Rewards. I have a query to resolve. I have been trying to get hold of them since the last 5 days. I hold on for 10mins each time before the call ends. There is no email address to contact them nor do they return calls.

It is sad that I have to go this route to get them to resolve my query. Discovery products and services are generally excellent.

0
Replies (1)
Discovery Bank
Discovery Bank's reply17 Sept 2020, 11:56
Official
Dear Deon,Thank you for taking the time to discuss your concerns & frustrations. 
We sincerely apologies for the poor experience received. 
We can confirm that you feedback regarding your Vitality Bank Rewards has been sent to you.
Regards
Chenise